2009 Sociable City Awards

Award Criteria

The year 2009 marks RHI’s first Sociable City Award Program. Nine cities from the US and Canada applied. RHI's board (representing national hospitality, safety, development and community organizations) reviewed applications and selected winners based on cities' fulfillment of the criteria for safety and vibrancy below.

The city that received the much anticipated award for North America's Most Sociable City satisfied the majority of criteria in both categories of safety and vibrancy. The three cities that qualified for an outstanding achievement award satisfied the majority of award criteria in one category: safety or vibrancy. The five cities that received distinguished merit awards fulfilled a notable number of the award criteria in either safety or vibrancy, however not as many as the cities receiving outstanding achievement.

Safety in a Hospitality Zone Vibrancy in a Hospitality Zone
  • Collaborative strategies and partnership between diverse stakeholders and public/private entities with a shared goal of increased safety.

  • Enforcement officers trained in unique approach to managing crowds in hospitality zones, such as interactive, roving patrols.

  • ‘Concierge’ governing approach by permitting and licensing authorities to proactively assist new and existing business owners.

  • Proactive compliance education and training opportunities for new and existing business owners, and security and service staff within establishments.

  • Measures to raise awareness among and engage patrons in taking accountability and responsibility over actions’ impacts on the quality of life of surrounding residents and businesses.

  • Overcoming negative perceptions of safety by the media and the general public.

  • Presence of alternative late-night transportation options to provide safe rides home to patrons, and thereby reduce impaired driving risks.

  • Nighttime orientation of public services and staffing needed to manage a hospitality zone (e.g. trash pick-up, operation hours for code compliance).
  • Recognition of the economic, social and cultural value of the nighttime economy, which reinforces a city government position of advocacy and support towards music and entertainment.
  • An investment in support and nurturing local musicians and other entertainment talent (e.g. through dedicated educational programs in schools, business training, subsidized housing and health insurance).

  • A mix of experiences, diversions and commercial options that appeal to multi-cultural and/or multi-generational patrons. 

  • A seamless visual experience, including nighttime lighting, cleanliness, noise control, etc. that is appropriate to pedestrian use of the zone.

  • Attention to managing transition points between day, evening and late-night activity.

  • Participatory activities on the streets/sidewalks and in public space areas that facilitate social interaction (e.g. street entertainment i.e. buskers, street vendors, outdoor dining, pubic markets, festivals and events).

  • Coordinated marketing and promotion of the hospitality zone as a vibrant destination highlighting the diversity of social options.

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